How to Fix Peacock Sign in Not Working and Other Account Login Issues
Peacock is a widely used video streaming platform worldwide. However, users often encounter frustrating issues such as sign-in problems or loading difficulties. Some users even consider switching to alternative platforms. But here, we won’t give up so easily. We are here to assist you in resolving Peacock sign-in issues, along with other account login problems, all in one place. Let’s get started.
Contents
Fix Peacock Sign-in Not Working and Other Account Issues
If you are experiencing difficulties with your Peacock sign-in, we have several fixes that can help resolve the issue. It’s important to follow these steps in order and not skip any of them. Let’s go through them one by one to ensure a successful resolution.
Fix 1: Check Your Internet Connection
If you are experiencing login issues with Peacock, the first step is to check your internet connection. Since Peacock is a video streaming platform, it requires an internet speed of at least 5 Mbps.
Visit the Speedtest website and check your internet speed. If you find that it is below 5 Mbps, there are a few things you can do. Firstly, try moving closer to the router if you are far away. If that doesn’t improve the speed, consider connecting an RJ45 cable from your router to the device you are using to watch Peacock, whether it’s a TV or PC. If you are using a TV, make sure you have a long enough cable.
If you suspect that your WiFi is causing slower speeds, you can switch to a faster data plan or utilize a mobile hotspot. If none of these solutions improve your internet speed, you can refer to a guide on how to speed up your internet. Once you have confirmed that your internet is working fine, you can proceed to the next fix.
Fix 2: Restart the Device
If the internet speed is not the issue, it could be a problem with your device. In such cases, a simple restart of your device can often resolve the problem.
For TVs, a restart can fix a wide range of issues. If you’re using a PC, performing a hard reboot is recommended. If restarting doesn’t solve the problem on your PC, you can also try clearing your browser’s cache. However, TVs do not have cache support, so clearing the cache is not applicable in that case.
After restarting your TV, ensure that it is connected to the internet and open the Peacock app to check if you can sign in successfully. If the issue persists, proceed to the next fix.
Fix 3: Check Your Plan
Peacock offers many features for free, but to unlock the best features, a monthly fee of $4.99 (Premium) or $9.99 (Premium Plus) is required.
For paid Peacock Premium members, there are certain restrictions on signing in from multiple devices. This is implemented to ensure that the premium features are not shared with unauthorized users.
If you have a Peacock Premium subscription, it’s important to note that sharing it with everyone you know is not allowed. However, if you are using the free plan, you can sign up using a different email to continue using it, as the free plan only permits two people to watch shows and movies simultaneously.
Fix 4: Sign Out of Other Devices
Many premium members experience sign-in issues on Peacock due to logging into multiple devices. It is important to note that a Premium Peacock account can only be used by a maximum of 4 people. If more than 4 people attempt to log into your account, others may get signed out or encounter difficulties signing in. To resolve this, follow these steps to remove excess devices:
- Open the Peacock TV app and log in.
- Go to the Account Page and click on Devices.
- You will see a list of devices. Click on “Remove” for the devices you wish to remove from the list.
- After removing the devices, try streaming a movie or show to check if everything is working normally.
- If the issue persists, proceed to the next fix.
Please ensure that you adhere to the device limit and remove any unauthorized devices to avoid sign-in problems on your Premium Peacock account.
Fix 5: Update the Peacock App
If you are using Peacock on your Smart TVs or smartphones, it is important to ensure that you have the latest version of the Peacock TV app installed.
For Android TV users, you can easily update the Peacock TV app by opening the Play Store and locating the app to update. However, please note that Peacock TV is not available on Samsung Smart TVs.
After updating the app, restart your device, open the Peacock TV app, and check if you are still experiencing login issues. If the problem persists, proceed to the next troubleshooting step.
Updating the Peacock TV app to the latest version is essential to ensure optimal performance and resolve any login issues that you may be encountering.
Fix 6: Force Stop or Refresh Peacock TV
If you are using Peacock TV on your television, there may not be an option to force-stop the app. However, you can refresh it by pressing the Green button on your remote control.
For Android smartphone users, you can follow these steps:
- Tap and hold the Peacock TV app, then click on “App Info.”
- Next, click on “Force Stop.”
- Close all running apps, restart Peacock TV, and sign in again to check if the issue has been resolved.
If you are using an iPhone, you can follow these steps:
- Open the Settings on your iPhone.
- Tap on “General” and then select “iPhone Storage.”
- Locate Peacock TV from the list of installed apps on your iPhone and tap on it.
- Now, click on “Offload App.”
- Close all running apps and try restarting Peacock TV. Sign in again and check if the issue persists.
By following these steps, you can refresh the Peacock TV app on your Android smartphone or iPhone, which may help resolve any login issues you are experiencing.
Fix 7: Check for Server Issues
If none of the previously mentioned fixes have resolved the issue, it’s important to consider the possibility of server outages. Sometimes users become focused on fixing the Peacock sign-in problem and overlook the fact that Peacock TV operates using servers, which can experience their own issues.
To check for Peacock TV server outages, you can visit Downdetector or click on the following link. By doing so, you can see if there are a significant number of reports about Peacock TV issues. If you find that many people are reporting problems, there’s no need to worry because the issue is likely on Peacock’s end. In such cases, you should wait for Peacock to resolve the server problem.
That concludes our guide on how to fix the Peacock TV sign-in not working issue. We hope this guide has been helpful to you. If you are using Roku TV, you may also find our guide on installing Peacock TV on Roku useful.