[Fixed] WordPress WP-Admin Not Available Error

ByQuadir Hours
WordPress WP-Admin Not Available-min

WordPress WP-Admin Not Available-min

‘WordPress WP-Admin Not Available’ . A similar screen you are getting when you try to login your WordPress website, right?

WordPress Admin Not Available Error

Here are the possible reasons of WP-Admin Not Available error:

  • Browser cookies and cache issue
  • Website cache and databases issue
  • Conflict between website theme and plugins
  • Conflict between two or more WordPress plugins
  • Possible virus or malware attack on the WordPress website

Anyways, the error is quite common and you can get rid of in few minutes. Here is how to fix:

Fixed: ‘WordPress WP-Admin Not Available’ Error

Here are the possible fixes. I will start with the easiest, so as you. Follow first method, if it works, then all good otherwise move on to the next and so on.

  • Login to your website in incognito mode
  • Clear browser history and cookies data (atleast for last 7 days)
  • Deactivate all plugins using cPanel/FTP
  • Deactiavte all themes using cPanel/FTP

1. Login to WordPress in incognito/privacy mode

Chrome incognito window-min

Browsers delete your browsing history and cookies when you exit incognito or privacy mode. So there is high chance that you’ll be able to login to WordPress.

To open a new incognito/privacy window, here are the shortcuts:

  • Chrome (Windows) – Ctrl-Shift-N
  • Chrome (macOS) – Command-Shift-N
  • Firefox (Windows) – Ctrl-Shift-P
  • Firefox (macOS) – Command-Shift-P
  • Safari – Command-Shift-N

If you login successfully, it’s confirm that the problem is with the browser not the website.

Either, you keep open the incognito mode for WP-admin or move on the next step and clear cookies so that you can login directly without privacy mode.

2. Clear your browser history and cookies

Browser cookies cause lots of conflicts for WordPress website administrators. 

There is 80% probability that clearing your browser cookies will solve WP-admin not available error.

So, open your browser on your computer and delete history and cookies data for last 7 days..

  • If you’re a Chrome, FireFox, Opera or Edge user press CTRL+Shift+Delete 
  • On macOS Safari, Safari > Preferences > Privacy > Manage website data > Remove all > Remove now

If you want to read step by step guide to clear cookies in different browsers, follow this link by university of iowa.

Note: 

1. If you get the error only on your mobile phone, most probably clearing browser history and cookies on your phone browser will solve the issue.

2. After you clear cookies, close/quit the browser and restart.

Common WordPress errors and Fixes:

3. Deactivate all plugins via cPanel/FTP

As you can not access to WordPress admin dashboard in this case, you will have to deactivate plugins via cPanel or FTP.

If your hosting service provides cPanel, then follow these steps:

  1. Login to Hosting and navigate to cPanel or login to cPanel directly.
  2. Move on to ‘File Manager’ then WP-content folder.
  3. Under WP-content folder, find plugin folder.
  4. Rename the folder to ‘plugins-deactiavte’ . All plugins will be deactivated.

If you don’t have access to cPanel, use Filezilla FTP . Like cPanel, the process to deactivate plugins is same.

  1. Login to your website using FTP client and navigate to WP-content.
  2. Right click and rename the plugin folder to ‘plugins-deactivate’.

Once you have deactivated the plugin, try log into your WordPress website. If you successfully logged in, it means there is an issue with one or more plugin.

Now, activate plugins one by one and check if the same ‘WP-admin not available’ error occurs. 

After you’re done with the plugins, rename the plugin folder back to ‘plugins’.

3. Deactivate all themes via cPanel/FTP

Steps to deactivating theme is almost same as deactivating plugins. But you can deactivate all the themes except the one which is active.

Note: Uninstalling active theme and reinstalling will not alter any settings. All theme setting will be intact.

If you have no default theme like twenty nineteen, twenty twenty installed. Download and upload to the theme folder either via FTP or cPanel.

For cPanel users:

  1. Login to Hosting and navigate to cPanel or login to cPanel directly.
  2. Move on to ‘File Manager’ then WP-content folder.
  3. Under WP-content folder, find themes folder.
  4. Open the folder, right click on the theme you want to delete, and delete.

If you’re a FTP user like Filezilla FTP , then.

  1. Login to your website using FTP client and navigate to WP-content.
  2. Under WP-content, find the themes folder and open.
  3. Right click and delete the theme.

If you delete the active theme then the default theme will be changed to twenty twenty.

Once you have deactivated the theme, try log into your WordPress website. If you successfully logged in, it means there was an issue with the active theme.

4. Check for possible virus/malware attack

Being the most popular CMS, WordPress is highly vulnerable to malware attacks and thousands of websites are compromised daily due to weak or no security.

To make sure, your website is still safe, check using these free online WordPress website malware scanners:

Sucuri site check – Online malware scanner

Malcare online malware scanner

Quttera online malware scanner

These websites tell which files and folders are affected by which vulnerabilities. Follow their instructions or google ‘how to remove+malware name’.

Or contact us, we may help you 🙂

Takeway:

1. Use any caching plugin to clear cache and other junk files. I recommend:

  1. W3 Total Cache
  2. WP Super Cache
  3. WP Fastest Cache (We are using it on ByteVarsity, works like a charm)

2. Use a WordPress security plugin, we recommend:

  1. Wordfence Security – Firewall & Malware Scan
  2. All In One WP Security & Firewall
  3. Shield Security: Protection with Smarter Automation
  4. iThemes Security (formerly Better WP Security)

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