How To Fix Netflix Keep Crashing on TV
Experiencing constant crashes while watching Netflix can be quite frustrating, especially when you’re engrossed in your favorite web series. It’s disheartening to encounter a message saying, “Unfortunately, Netflix has stopped.”
Many individuals seek solace in online streaming platforms like Netflix to unwind after a long day at work or during their regular routines. However, when Netflix keeps crashing, it hampers their enjoyment. This becomes particularly inconvenient for those with busy schedules who prefer the convenience of online streaming over visiting theaters or PVRs.
In this article, I will provide you with effective solutions to address the issue of Netflix crashing on your TV. Without any further delay, let’s explore the fixes.
Contents
- 1 Why does Netflix Continuously Freeze while Streaming on My TV?
- 2 What Are the Ways to Fix Netflix Keeps Glitching on My Smart TV?
- 3 How To Fix Netflix Keep Crashing on My TV – 2023
- 4 Restart your Router
- 5 Check Internet Connection
- 6 Issues with the Cache or Even the Data
- 7 Reinstall NetflixÂ
- 8 Upgrade your Netflix Subscription
- 9 Use Ethernet Cable
- 10 Updating the App
- 11 From Author’s Desk
Why does Netflix Continuously Freeze while Streaming on My TV?
If you encounter frequent crashes of Netflix on your TV, it could be attributed to several factors such as a weak internet connection, data or cache issues, an outdated version of the app, outdated TV apps, or even issues with your WiFi network. To resolve this problem, you can try the following steps:
- Check your internet connection: Ensure that your internet connection is stable and strong enough to stream Netflix smoothly.
- Clear data and cache: Go to the settings of your TV and find the Netflix app. Clear the data and cache associated with the app to eliminate any potential glitches.
- Update the app: Check if there is an updated version of the Netflix app available. If so, install the latest update to ensure compatibility and improved performance.
- Update TV apps: Make sure that all other apps on your TV are up to date. Outdated TV apps can sometimes interfere with the proper functioning of Netflix.
- Restart your WiFi: Turn off your WiFi router for a few seconds, then power it back on. This can help refresh the connection and resolve any temporary network issues.
- Re-download Netflix app: If the previous steps didn’t work, uninstall the Netflix app from your TV and then reinstall it. This can help resolve any corrupted files that may be causing the crashes.
- Try a different internet connection: If possible, switch to a different WiFi network or use a wired connection to see if the crashing issue persists. This can help identify if the problem is specific to your network.
Netflix is undoubtedly a popular streaming service, but many users have reported experiencing crashes when using the Netflix app. This can be incredibly frustrating, especially when watching something important or in the middle of a show. By following the steps mentioned above, you can troubleshoot and resolve the crashing problem with Netflix on your TV.
What Are the Ways to Fix Netflix Keeps Glitching on My Smart TV?
Netflix, being a widely popular streaming service with millions of users, provides a vast library of movies and web series that can be conveniently streamed on your TV. However, the streaming process is not always smooth and straightforward.
One common issue that users encounter is frequent crashing of the Netflix app on their smart TVs. While this can be frustrating and inconvenient, there are solutions available to resolve the problem. Some speculate that the crashes may be caused by flaws within the Netflix app itself, but fortunately, the fixes are often quite simple. Below are some of the most common problems that can lead to Netflix crashing on your smart TV.
How To Fix Netflix Keep Crashing on My TV – 2023
Netflix, with its vast user base, has established itself as a prominent streaming service. While Netflix offers a wide range of movies and web series for direct streaming on your TV, the process is not always seamless.
Users often encounter frequent crashes when starting to watch Netflix on their smart TVs. Despite the inconvenience and frustration caused by these crashes, there are solutions available to address the issue of Netflix crashing on your smart TV.
Some users attribute the crashes to potential Netflix server issues that may be impacting the performance of their smart TVs. Others speculate that the crashes could be a result of flaws within the Netflix app itself. However, the fixes for these crashes are often straightforward and easy to implement. Below, you will find the most common problems that can lead to Netflix crashing on your TV.
Restart your Router
As mentioned before, connectivity issues can play a significant role in Netflix crashes. To resolve network connectivity problems, you need to take a proactive step and restart your router.
To do this, simply disconnect your WiFi router from its power supply for approximately 30 seconds to initiate a restart. After that, plug it back in and wait for the internet connection to establish.
If you’re using your mobile data to watch Netflix on your phone, you can also try enabling airplane mode momentarily. This will disable your phone’s internet connectivity. Once you’ve activated airplane mode, turn it off and then toggle your mobile data back on.
These steps can help address network-related issues that may be causing Netflix crashes, ensuring a smoother streaming experience.
Check Internet Connection
Frequent crashes on your TV while using Netflix are often caused by a weak or unstable internet connection. The irregular connection can lead to slow loading times, which in turn cause the Netflix app to crash and abruptly shut down.
Another potential factor could be having too many devices connected to your network. If you encounter this issue while attempting to use Netflix on your TV, it might be necessary to disconnect your phone or other devices from the network. A strong and stable internet connection is essential for Netflix to function properly and prevent crashes on your smart TV.
Additionally, the distance between your TV and the router or modem could be a contributing factor. If your TV is located too far from these devices, it can result in a slower or unstable internet connection. This, in turn, leads to sluggish software loading and crashes.
To avoid these issues, ensure a robust internet connection and consider the proximity of your TV to the router or modem. By addressing these common problems, you can enjoy a smoother and uninterrupted Netflix experience on your smart TV.
Issues with the Cache or Even the Data
If your Netflix app crashes while attempting to search for a show, it is likely due to a data or cache issue. This problem can be associated with your TV, network, or Netflix account and requires a complete restart.
Here are the steps you can take to address the issue:
- Unplug your TV: Disconnect the power source from your TV by unplugging it from the outlet. Wait for a few seconds before plugging it back in.
- Reboot your router: Restart your router by unplugging it from the power source, waiting for a few seconds, and then plugging it back in. This will help refresh the network connection.
- Sign out of Netflix: Open the Netflix app on your TV and sign out of your account. Afterward, sign back in using your login credentials.
By performing these steps, you can resolve the crashing issue that occurs during show searches on the Netflix app. It’s worth noting that the effectiveness of each step may vary, so you may need to try multiple solutions to find the one that works best for your specific situation.
Reinstall NetflixÂ
To address issues with Netflix, one of the best and most effective approaches is to reinstall the program. By reinstalling Netflix, you can often find a solution to the problem you are experiencing.
By following the steps to uninstall Netflix from your device and then reinstalling it, you can ensure that any underlying issues or corrupted files are resolved. This process will provide you with a fresh installation of Netflix, potentially resolving any glitches or errors you may have encountered.
Reinstalling the program can be a straightforward solution that helps restore the functionality of Netflix and allows you to enjoy uninterrupted streaming once again.
Upgrade your Netflix Subscription
If Netflix keeps crashing and you receive a message about too many users streaming simultaneously, it might be necessary to consider upgrading to a more suitable plan that supports multiple screens operating simultaneously.
Netflix has specific plans that allow different numbers of users to stream content at the same time. If you exceed the allowed number of simultaneous streams based on your current plan, it can lead to performance issues and crashes. By upgrading to a plan that supports a higher number of screens, you can avoid these problems and enjoy a smoother streaming experience.
It is recommended to review your current plan and consider switching to a more advantageous plan if you frequently encounter the “too many users” message and experience consistent crashing. This will ensure that you have the necessary capacity to accommodate simultaneous streaming without any disruptions.
Use Ethernet Cable
If you are experiencing difficulties with your network and suspect it to be the cause of the issue, consider exploring alternative options on your TV. Some TVs offer the option of a direct Ethernet connection through a jack, which can provide a more stable and reliable internet connection compared to WiFi.
By connecting your TV directly to the router using an Ethernet cable, you can bypass any potential WiFi-related problems and establish a direct link to the internet. This can be particularly helpful if networking was indeed the root cause of the issue you were facing.
If you find yourself at a loss for alternatives and suspect that your network may be causing the problem, utilizing the direct Ethernet connection option on your TV can offer a quick and effective resolution. It provides a reliable connection, potentially resolving any network-related issues and ensuring a smoother streaming experience.
Updating the App
The Netflix app may crash if it requires an update or if you are using an outdated device system. Fortunately, there are simple methods to quickly update and fix the Netflix app. Some devices, like Roku, often require manual software updates based on your preferences.
To forcefully download an available update for the Netflix app, you can follow these steps:
- Access the app’s settings section: Open the Netflix app on your device and navigate to the settings or preferences section.
- Look for the update option: Within the settings, find the option that allows you to check for updates or update the app. It is usually labeled as “Update” or something similar.
- Initiate the update process: Click on the update option to start the download and installation of the available update. This action will ensure that your Netflix app is up to date.
Once the update is completed, the app should be ready to run again within a few seconds. This process often resolves the crashing issues you may have experienced with Netflix.
By keeping your Netflix app updated, you can ensure compatibility with the latest features and improvements, enhancing your overall streaming experience.
From Author’s Desk
Experiencing crashes or freezing on Netflix is a common problem, which can occur due to various reasons such as WiFi issues, server outages, outdated software, or glitches. If you encounter similar issues, you can consider the alternatives mentioned in this article to resolve them.
For a seamless streaming experience, ensure that your WiFi connection is working properly and has a reliable signal strength reaching your TV. Additionally, it is recommended to backup any important data on the cloud or your PC before performing a complete device reset.
That’s all for now. We hope that this guide has been helpful to you. If you have any further questions or need more information, feel free to leave a comment below and let us know.