How to Fix Unfortunately LG IMS Keeps Stopping Error
Following the recent Android patch update on LG phones, users have been experiencing issues with the LG IMS app, specifically when using it with T-Mobile. This situation has led to various problems for users. The LG IMS app is included on every LG smartphone and is crucial for making calls, sending texts, and sharing files over a 4G LTE or 5G network, making it vital for day-to-day use.
Given the importance of the LG IMS app, it becomes necessary to address and resolve the “LG IMS keeps stopping” error on T-Mobile. You’ve come to the right place for a solution. In this guide, we provide effective fixes that can help resolve the error message “Unfortunately, LG IMS has stopped” on LG smartphones.
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What is LG’s IMS App?
Each LG phone is equipped with the IMS app, allowing users to utilize 4G LTE and 5G networks for sending and receiving text messages. This feature is highly beneficial, but some LG customers have encountered issues where the LG IMS app fails to function properly.
Numerous users have reported problems with the LG IMS app, receiving error messages indicating that it has stopped working. These issues have primarily affected LG phones on T-Mobile and Metro by T-Mobile networks. The good news is that the company has initiated an investigation into these problems.
Fix Unfortunately, LG IMS has Stopped Error 2023
Resolving the error message “Unfortunately, LG IMS has stopped” on LG smartphones is not a complicated task. If you are facing this problem, we have provided the following fixes for you to try:
- Restart Your Phone: One possible solution for the LG IMS app that keeps stopping on your LG device is to reboot your device. It’s possible that there are bug files on your LG device causing the application to malfunction. By restarting your device, you clear the device’s RAM, automatically removing the bug files and resolving the LG IMS keeps stopping errors.
- Check Your System OS: Have you verified if your device is running the latest operating system? There may be pending updates on your LG smartphone that are causing the issue. To ensure compatibility, check if there are any pending OS updates on your device. Updating the system’s operating system may help resolve the problem.
- Update The LG IMS App: It is crucial to update the LG IMS app on your device. If the app you are currently using has bugs or errors, updating it may include significant fixes. To fix the problem, update the app from the Google Play Store or App Store. Additionally, compatibility issues may be contributing to the error.
Here are the steps to follow for updating the LG IMS app on your LG Android device:
- Open the Google Play Store on your Android phone and tap on the hamburger icon to access the Google Play Store menu.
- Navigate to “My Apps & Games” in the menu.
- Find the LG IMS application in the list of installed applications under the “Installed” tab.
- Finally, tap on the “Update” button. The app will begin updating on your LG device.
Try these steps and see if they resolve the issue with the LG IMS app on your LG smartphone.
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Clear The Cache Data
The issue of LG IMS app continuously stopping on LG devices can also be resolved by clearing the app’s cache data. Many users have reported that clearing the cache data for the LG IMS app has fixed the problem. To clear the cache files for the LG IMS app on your specific device, follow these steps:
- Tap on the LG IMS app icon.
- Then, tap on “Info.”
- Select “Clear Data.”
- Finally, tap on “Clear Cache.”
By following these steps, you will successfully clear the cache data of the LG IMS app. Afterward, launch the app and check if the error message “Unfortunately, LG IMS has stopped” has disappeared or not.
Disable The App
If you are experiencing LG IMS keeps stopping errors, it may hinder your ability to use WiFi calling or VoLTE services. To prevent this issue, it is recommended to disable the LG IMS app on your LG phone. Follow these steps to disable it:
- Dial 277634#*#.
- Select “Field Test,” then “Modem Settings.”
- Toggle the VoLTE option on/off.
- Finally, restart your device to complete the process.
By following these steps, you can disable the LG IMS app and potentially resolve the issues related to WiFi calling and VoLTE services.
Reinstalling the App: If you continue to encounter the issue of LG IMS keeps stopping while using the LG IMS app, we recommend reinstalling the app on your LG device. Many users have reported that reinstalling the LG IMS app automatically resolves the keep-stopping problem. Therefore, it is worth giving it a try.
Resetting Your Device: While many people hesitate to perform a factory reset due to the data loss involved, it can be considered as a last resort if the aforementioned methods fail to resolve the LG IMS keeps stopping errors. Before proceeding with a factory reset, it is advisable to back up your Android data. To reset your device, follow these steps:
- Go to Settings, then select About Phone.
- Choose Factory reset.
- Click on Erase all data to confirm the action.
Is LG IMS a Virus or Spyware? It is common for people to associate certain features or apps on their devices with viruses or malicious software when they are not familiar with them. However, it should be noted that the LG IMS system app is not malware. Using features like WiFi calling or other IP multimedia functions does not result in unauthorized data transmission to third parties.
Wrap Up: That concludes the steps to fix the error message “Unfortunately, LG IMS has stopped” on LG smartphones. We hope that this guide has been helpful to you. If you have any doubts or questions regarding the topic, please feel free to comment below and let us know.