How To Get Primary and General DMs on Instagram
Are you aware that Instagram has introduced a feature to assist users who receive a large number of messages daily in prioritizing and responding to important messages more efficiently?
It is understandable that businesses utilize Instagram to connect with potential customers. In such cases, it becomes crucial to receive notifications for essential messages that require prompt responses, while allowing the reading of other messages at a more convenient time.
However, it is important to note that this feature is currently available only to users with business accounts.
If you’re curious about how to start receiving primary and general direct messages (DMs) on Instagram, this guide is exactly what you need. It explains the meanings of “general” and “primary” messages on Instagram and provides instructions on how you can start receiving both types of messages on your personal and business Instagram accounts. Furthermore, it addresses common questions that users often have on this topic.
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What Do General and Primary DMs Mean on Instagram?
Filtering Instagram messages into categories such as “primary” and “general” is especially beneficial for users who receive a large volume of messages. In such cases, it is important not to miss notifications for important messages. To assist in responding promptly to these messages, Instagram encourages users to utilize message filtering and grouping.
Furthermore, you may not want to spend excessive time sifting through every message to identify the ones that require immediate attention.
When you come across messages that demand an instant response, marking them as “primary” is a helpful practice. By doing so, you will receive these messages immediately and receive corresponding notifications.
Conversely, “general” messages do not trigger immediate notifications upon receipt, allowing you to read them at your convenience. Therefore, filtering your messages into “general” and “primary” categories enables you to prioritize important messages and saves you valuable time.
How To Get Primary and General DMs on Instagram
If you want to receive filtered messages categorized as “primary” or “general,” you can mark them using your Instagram business account. Follow the steps outlined below to do so:
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- Go to your business Instagram account.
- Click on the messages icon to access the direct messages.
- Tap and hold the conversation that you wish to mark as “general” or “primary.”
- Select either “Move to General” or “Move to Primary” according to your preference.
The above steps are suitable for setting individual messages as primary or general. However, if you have multiple messages that you want to group, the following steps are more appropriate:
- Navigate to the message inbox.
- Click on the three dots icon and select “Select Chats.”
- Choose “More” and then select “Move to General” from the Primary folder, or vice versa.
By following these instructions, you can effectively manage and categorize your messages on Instagram.
How To Get Primary and General DMs on a Personal Instagram Account
If you want to access “primary” and “general” messages on Instagram, you need to create a professional account with Instagram.
However, if you prefer to manage your Instagram messages professionally without opening a business account, you can explore the use of third-party applications.
Certain applications, such as AiGrow, have been developed to assist with managing and sending direct messages, along with other useful features. These tools offer options to connect your Instagram direct messages with email or use the application itself to filter and organize your messages effectively.
Conclusion
Instagram is an excellent platform, and with the introduction of business accounts, it offers the flexibility to customize it according to your business needs.
Recognizing that business accounts receive numerous messages, Instagram has implemented new features to prioritize your time and focus on responding to primary messages that are valuable for your business.
If you’re unsure about how to access primary and general messages, this guide will provide you with the necessary information.